Terms & Conditions
Last Revised: February 7, 2022
TERMS & CONDITIONS OF THE TRUMP CARD® PRIVILEGES PROGRAM
These TERMS & CONDITIONS OF THE TRUMP CARD® PRIVILEGES PROGRAM (these “Trump Card Terms & Conditions”) govern the Trump Card® Privileges Program (the “Trump Card Privileges Program”) operated by Trump International Hotels Management LLC dba Trump Hotels™ (“Trump Hotels”). By becoming a member of the Trump Card Privileges Program (a “Trump Card Member”, “Member”, “you” and “your”) and receiving benefits associated with such membership, including, among other benefits, earning and redeeming “Trump Card Points” (for more information, see Section 3 and Section 4 below), each Trump Card Member agrees that he/she has read, understood and accepted these Trump Card Terms & Conditions. For more information regarding the collection, use, sharing and transfer of your information, please refer to our Privacy & Cookie Policy located at www.trumphotels.com/privacy-policy. We encourage you to read our Terms of Service at www.trumphotels.com/terms-of-service, which governs your use of and access to our Sites and Apps. If you do not agree with the terms of our Privacy & Cookie Policy or Terms of Service, then you have the choice not to become a Trump Card Member or utilize our Sites and Apps. Any capitalized terms used but not defined herein shall have their respective meanings in the Privacy & Cookie Policy or Terms of Service, as applicable.
All services, amenities and benefits are subject to availability and subject to the terms and conditions of each Trump Participating Hotel. Not all services, amenities and benefits are offered at all Trump Participating Hotels.
1. Definitions
1.1. “Stay” means all consecutive Eligible Nights spent at a Trump Participating Hotel.
1.2. "Trump Participating Hotels" means those hotels, resorts, and other transient stay properties that are owned, managed and/or franchised by Trump Hotels and permit Trump Card Members to earn and redeem Trump Card Points at such properties, subject to and in accordance with the terms described herein. As of the “Last Revised” date above, the current Trump Participating Hotels are:
- Trump International Hotel & Tower® New York
- Trump International Hotel & Tower® Chicago
- Trump® International Hotel Las Vegas
- Trump® National Doral Miami
- Trump International Golf Links® & Hotel Doonbeg
- Trump Turnberry® Scotland
- MacLeod House & Lodge, Trump Aberdeen
- Albemarle Estate at Trump Winery
2. Joining the Trump Card Privileges Program
2.1. Eligibility. Membership in the Trump Card Privileges Program is free and is available to any individual that: (a) possesses the legal authority to agree to the Trump Card Terms & Conditions in the jurisdiction in which such individual is domiciled; (b) resides in a jurisdiction that legally permits participation in the Trump Card Privileges Program; (c) provides valid and accurate personal information when enrolling in the Trump Card Privileges Program; (d) is not already a member of the Trump Card Privileges Program (i.e., does not already have a Trump Card Member account); and (e) has not previously been terminated from the Trump Card Privileges Program.
2.2. Enrollment. An individual may apply to enroll in the Trump Card Privileges Program by fully and accurately completing an application on the Trump Card Privileges Program website (trumpcard.trumphotels.com). Once eligibility for membership in the Trump Card Privileges Program is confirmed by Trump Hotels, an applicant will be enrolled in the Trump Card Privileges Program as a Trump Card Member. Trump Hotels may deny membership in the Trump Card Privileges Program to any applicant in its sole discretion, with or without notice.
2.3. Individual Memberships. All Trump Card Member accounts are individual accounts and no joint accounts are permitted. Trump Card Privileges Program benefits are non-transferable unless expressly stated otherwise.
2.4. Membership Levels.
2.4.1. Privileges Member. This is the base starting status level in the Trump Card Privileges Program.
2.4.2. Exclusive Membership. Upon reaching further qualifications, a Trump Card Member will attain status as a Gold or a Platinum Member (collectively, “Exclusive Membership Status”). The requirements for earning these statuses are listed in Section 8.2 (Gold Member) and Section 8.3(Platinum Member) hereof.
2.4.3. Invite-Only Membership. Invite-only membership is an exclusive privilege of Trump Card, and is not subject to the minimum requirements of Gold Member or Platinum Member to maintain such Exclusive Membership Status each year. Trump Card has the right to terminate the Invite-only membership level at any time by providing advance notice to Members. The Loyalty Program has the right to change, limit, modify or cancel the Program Rules for Invite-Only members at any time.
2.4.4. Associate Membership. Employees of Trump Hotels and Trump Participating Hotels may only participate in the Trump Card Privileges Program through specially designated associate programs. Information on associate programs is available on Trump Hotels’ intranet and through Trump Hotels’ Sites or Apps.
2.4.5. Corporate Membership. Only individuals are eligible to participate in the Trump Card Privileges Program. There are no corporate memberships in the Trump Card Privileges Program.
2.5. Personal Profile. Information provided by a Trump Card Member will be maintained in a personal preference profile. All information provided by a Trump Card Member in his/her personal profile must be valid and accurate and must be kept current.
3. Earning Trump Card Points
3.1. Earning Opportunities at Trump Participating Hotels.
3.1.1. Eligible Nights. An “Eligible Night” is each night as part of a Stay at a Trump Participating Hotel where (i) an Eligible Rate is incurred and paid for by a Trump Card Member; (ii) such Trump Card Member paying the Eligible Rate is listed as the primary name on the reservation; and (iii) credit is awarded pursuant to these Trump Card Terms & Conditions that counts towards earning the respective Eligible Night thresholds for Exclusive Membership Status (as described in Section 8.2 and Section 8.3).
3.1.2. A Trump Card Member will earn:
3.1.2.1. Ten (10) Trump Card Points for every one (1) U.S. dollar spent by the Member on Eligible Rates
3.1.2.2. One (1) Eligible Night towards earning Exclusive Membership Status for every night during a Stay at a Trump Participating Hotel.
3.1.3. Limitations
3.1.3.1. Only one Member per checked-in room can earn points and receive benefits for each eligible night during a Stay. Should multiple Trump Card Members jointly claim a hotel room or any other membership benefit, then the relevant benefit shall be credited to only one Member, as determined by the respective Participating Hotel.
3.1.3.2. When a Member books multiple rooms under the same name, then up to a maximum of five (5) rooms will be counted for points to that Member’s account.
3.1.3.3. If a Member stays on a group rate, and assuming the rate paid is an Eligible Rate, only the room used by the Member will be counted for points and Eligible Nights.
3.1.4. Eligible Rate. An “Eligible Rate” is the rate a Trump Card Member pays for a Stay in a guest room at a Trump Participating Hotel unless:
3.1.4.1. the guest room was booked at or through a tour operator, online travel agent or other third party channel including, without limitation, expedia.com, hotwire.com, priceline.com, orbitz.com, booking.com, travelocity.com, ctrip.com, kayak.com, and elong.com;
3.1.4.2. the Trump Card Member does not directly pay the Trump Participating Hotel for such room;
3.1.4.3. the Trump Card Member is not listed as the primary name on the reservation;
3.1.4.4. the guest room was booked at a tour operator, wholesaler, or crew room rate;
3.1.4.5. the guest room was booked at an employee or friends and family rate or a Trump Hotels business rate;
3.1.4.6. the guest room was provided on a complimentary basis;
3.1.4.7. a voucher or third party award was redeemed for the guest room; or
3.1.4.8. the guest room was occupied by the hotel-condo owner or his/her guests, if Trump Participating Hotel is a hotel-condo.
3.1.5. Points Expiration Policy. As of January 1, 2020, earned points do not expire.
3.2. Foreign Exchange. The amount of Trump Card Points earned at Trump Participating Hotels where a non-USD currency is used will be reasonably calculated based on Eligible Rate converted to US dollars at the exchange rate selected by Trump Hotels. This may be the foreign exchange rate used by a Trump Participating Hotel at check-in, at check-out or another reasonable rate selected by Trump Hotels and may not be the same rate used for currency conversions on the Trump Card Member’s folio.
3.3. Other Trump Card Point-Earning Opportunities.
3.3.1. Buying Trump Card Points. At this time, Trump Card Points may not be purchased.
3.3.2. Except as otherwise expressly provided herein, transferring of Trump Card Points is prohibited
4. Redeeming Trump Card Points
4.1. Trump Hotels Awards. A Trump Card Member may redeem Trump Card Points to obtain designated awards and benefits (“Trump Hotels Awards”) including, without limitation, rooms at Trump Participating Hotels.
4.1.1. Trump Card Points and Trump Hotels Awards may not be exchanged or redeemed by a Trump Card Member for cash, prizes or credit.
4.1.2. Trump Hotels Awards are, except as otherwise expressly provided herein, non-transferable, but certain Trump Hotels Awards may be given to a third party where a Trump Card Member makes the request at the time the Trump Hotels Award is issued. In the event that a Trump Hotels Award is given to a third party in accordance with the prior sentence, neither the Trump Card Member nor the third party will earn any Trump Card Points or Eligible Nights in connection with such Trump Hotels Award. The guest using the Trump Hotels Award may be required at check-in to show proper identification and provide a credit card to the Trump Hotels Participating Hotel for incidental charges.
4.1.3. Trump Hotels Awards believed to have been bartered, sold, exchanged, or fraudulently or otherwise obtained in violation of these Trump Card Terms & Conditions, or issued to someone other than the eligible Trump Card Member, will be void and will not be honored.
4.2. Rooms at Trump Participating Hotels. A Trump Card Member may redeem Trump Card Points for single or double occupancy rooms, and suites at Trump Participating Hotels including, without limitation, free night awards.
4.2.1. Redeeming Trump Card Points for rooms at Trump Participating Hotels is subject to availability at the time of reservation, and advanced reservations are required.
4.2.2. The standard guarantee and cancellation policies of a Trump Participating Hotel will apply to Trump Hotels Award reservations including, without limitation, all minimum length of Stay requirements, credit card guarantee requirements and charges for late cancellation, no-shows, and early check-out
4.2.3. Charges for hotel services and other incidentals are not included when Trump Card Points are redeemed for rooms at Trump Participating Hotels and will be the responsibility of the Trump Card Member.
4.2.4. The amount of Trump Card Points needed to obtain rooms at Trump Participating Hotels varies by the Trump Participating Hotel and by time of year. A list of Trump Participating Hotels can be found in Section 1 above and is also available on the Trump Card Privileges Program website (trumpcard.trumphotels.com). Trump Hotels may change the points needed to obtain rooms at Trump Participating Hotels at any time in its sole discretion and without notice
4.2.5. Trump Hotels Awards may only be used for up to a total of two guest rooms on the same date at the same Trump Participating Hotel.
4.2.6. If a Trump Card Member fails to cancel a guaranteed Trump Hotels Award reservation within the permitted cancellation time, the Trump Card Member will forfeit the portion of the Trump Card Points that he/she had redeemed for the Trump Hotels Award.
4.2.7. If a Trump Participating Hotel exits the Trump Card Privileges Program for any reason after a Trump Card Member makes a Trump Hotels Award reservation but before the Trump Card Member’s Stay, Trump Hotels will use commercially reasonable efforts to have such former Trump Participating Hotel honor the reservation or assist in arranging equivalent accommodations nearby; however, Trump Hotels cannot guarantee that any Trump Hotels Awards, upgrades or any other benefits that a Trump Card Member may earn under the Trump Card Privileges Program will be honored by such former Trump Participating Hotel.
4.2.8. The Trump Card points redemption includes all rate occupancy taxes associated with the booking. While rate occupancy taxes will display separately upon booking the reservation, the member is not responsible for these and will not be charged for any occupancy taxes on the redemption rate upon departure.
4.3. Other Trump Card Points Redemption Options.
4.3.1. Merchandise Awards. A Trump Card Member may redeem his/her Trump Card Points for merchandise (a “Merchandise Award”) from companies that are affiliated with the Trump Card Privileges Program. Trump Card Points redeemed in connection with Merchandise Awards are subject to these Trump Card Terms & Conditions along with any applicable terms and conditions of the partner.
4.3.2. Trump Exclusive Experiences. Trump Card Members may use Trump Card Points for experiences and events, as may be offered by Trump Participating Hotels from time to time.
5. Other Trump Card Points Information
5.1. Transferring Trump Card Points.
5.1.1. Trump Card Members Who Reside at Same Address. In Trump Hotels’ sole discretion, a Trump Card Member may be permitted to transfer Trump Card Points from one Trump Card Member account to another Trump Card Member account. Generally, Trump Card Points may transfer if both Trump Card Members are active, consent to the transfer, and share the same residential mailing address that is not a P.O. Box, APO or SPO address for a minimum of thirty (30) days prior to requesting the transfer. Trump Card Members may be required to provide proof of residency prior to Trump Hotels transferring the Trump Card Points between the two accounts. Exclusive Membership Status and the related benefits will not transfer to the recipient of the Trump Card Points, including without limitation, Eligible Nights.
5.1.2. Death. In the event of death, Trump Hotels may, in its sole discretion, allow unredeemed Trump Card Points to be transferred to a family member or a friend who is an active Trump Card Member upon Trump Hotels’ receipt and review of all requested documentation and communications. Exclusive Membership Status and the related benefits, including, without limitation, Eligible Nights will not transfer to the recipient of the Trump Card Points.
5.1.3. Divorce. In the event of an adjudicated divorce settlement, Trump Hotels may, in its sole discretion, allow unredeemed Trump Card Points to be transferred from one Trump Card Member’s account to another Trump Card Member’s account upon Trump Hotels’ receipt and review of all requested documentation and communications including, without limitation, legal documents directing such a transfer of Trump Card Points. Exclusive Membership Status and the related benefits, including, without limitation, Eligible Nights will not transfer to the recipient of the Trump Card Points.
5.2. Fraudulent Activity. If a Trump Card Member suspects or learns of any fraudulent activity related to their Trump Card Member account, including, without limitation, unauthorized redemption or transfer of Trump Card Points, the Trump Card Member must report the fraudulent activity within sixty (60) days of it occurring to member support at 1-855-878-6702. Credit or debit of any Trump Card Points in question to the Trump Card Member will be at Trump Hotels’ sole discretion.
6. Trump Card Promotion Rewards
6.1. Promotions and Special Offers. A Trump Card Member may, from time to time, earn designated rewards and benefits (“Trump Card Promotion Rewards”) including, without limitation, bonus Trump Card Points, Eligible Nights, free nights at Trump Participating Hotels and gift cards, by participating in a promotion or a special offer in accordance with its terms and conditions (e.g., achieving milestones within a limited time period, registering for the promotion).
6.2. Additional Terms.
6.2.1. For any Trump Card Promotion Rewards that awards multiplied Trump Card Points (e.g., double Trump Card Points) in addition to any Trump Card Points that a Trump Card Member would otherwise earn pursuant to these Trump Card Terms & Conditions, the multiplier applies only to the standard base Trump Card Points that a Trump Card Member would be eligible to earn pursuant to these Trump Card Terms & Conditions without taking into account his/her Exclusive Membership Status, if any, and the multiplier never applies to bonus Trump Card Points offered as a result of such Trump Card Member’s Exclusive Membership Status or otherwise.
6.2.2. Trump Card Promotion Rewards that include a free night (e.g., Free Weekend Night Awards) may be used for up to a total of two guest rooms on the same date at the same Trump Participating Hotel that is also participating in the promotion, provided that the Trump Card Member that earned such Trump Card Promotion Reward must be staying in one of the guest rooms during such Stay.
6.2.3. Trump Hotels may correct Trump Card Promotion Rewards shown as credited to a Trump Card Member at any time.
6.2.4. Trump Card Promotion Rewards may not be exchanged or redeemed for cash, prizes or credit and are non-transferable, except as explicitly provided herein.
7. Other Benefits of Trump Card Membership
7.1. Member Service Number. A Trump Card Member will have access to Trump Card Member Service Telephone Numbers for reservations, customer service and Trump Hotels Award requests.
7.2. Member Discounts. A Trump Card Member is eligible to receive special discounts and member-only promotions for rooms at Trump Participating Hotels, based on availability at the time of reservation. Advance reservations are required.
8. Earning Exclusive Membership Status
8.1. Qualifying Period. The qualifying period for a Trump Card Member to earn Exclusive Membership Status and become a Gold Member or a Platinum Member is from January 1 through January 31 of the following year (the “Qualifying Period”). Once a Trump Card Member reaches Exclusive Membership Status, the applicable benefits will commence during that Qualifying Period and continue through December of the first calendar year following such Qualifying Period. For example, if a Trump Card Member meets the Gold Minimum Requirement during the 2019 Qualifying Period, the Trump Card Member will become a Gold Member for the remainder of 2019, and all of 2020.
8.2. Earning Gold Member Status. In order to become a “Gold Member”, a Trump Card Member must have at least fifteen (15) Eligible Nights in a Qualifying Period at Trump Participating Hotels (the “Gold Minimum Requirement”). The Gold Minimum Requirement must be achieved in the subsequent Qualifying Period to remain a Gold Member during the calendar year following such subsequent Qualifying Period or the Trump Card Member will be downgraded to the Privileges Member level on January 1 of the calendar year following such subsequent Qualifying Period. If a Trump Card Member earns more than fifteen (15) Eligible Nights in a Qualifying Period, he/she will not earn more than one Eligible Status Year.
8.3. Earning Platinum Member Status. In order to become a “Platinum Member”, a Trump Card Member must have at least thirty (30) Eligible Nights in a Qualifying Period at Trump Participating Hotels (the “Platinum Minimum Requirement”). The Platinum Minimum Requirement must be achieved in the subsequent Qualifying Period to remain a Platinum Member during such subsequent Qualifying Period or the Trump Card Member will be downgraded to a Gold Member, if the Gold Minimum Requirement was achieved, on January 1 of the calendar year following such subsequent Qualifying Period; otherwise, the Trump Card Member will be downgraded to the Privileges Member level. If a Trump Card Member earns more than thirty (30) Eligible Nights in a Qualifying Period, he/she will not earn more than one Eligible Platinum Year.
8.4. Earning Invite-Only Member Status. Invite-Only membership is offered to select individuals based on internal criteria.
8.5. A Member must reserve the room in its name and must provide its member number when making the reservation or upon check-in or check-out. When a Member books multiple rooms under the same name, all rooms under which the Member’s name is primary on the reservation will be counted for a room night credit, up to a maximum of five (5) rooms. The Member must be staying overnight at the participating Member Hotel for which the multiple room booking was made. Multiple room bookings under the same name at different hotels during the same stay dates will not be eligible for room night credit.
9. Benefits of Elite Status
9.1. General. A Trump Card Member will receive the benefits of Exclusive Membership Status only during a Stay at a Trump Participating Hotel. All services, amenities, and benefits of Exclusive Membership Status are subject to change or substitution at any time without notice. Benefits of Exclusive Membership Status may not be accumulated or combined from one Stay to another Stay.
9.2. Gold Member Benefits. Gold Members will be eligible to receive the benefits listed on the Trump Card Privileges Program website (trumpcard.trumphotels.com) under “Member Benefits”.
9.3. Platinum Member Benefits. In addition to all of the benefits that Gold Members receive, Platinum Members will be eligible to receive the benefits listed on the Trump Card Privileges Program website (trumpcard.trumphotels.com) under “Member Benefits”.
9.4. Eligibility For Receiving Gold and Platinum Member Benefits. A Gold Member or Platinum Member must pay an Eligible Rate or redeem a Trump Hotels Award for each night during his/her entire Stay at a Trump Participating Hotel to receive Exclusive Membership Status benefits during his/her Stay. Exclusive Membership Status benefits are only available in connection with the one guest room in which the Gold Member or Platinum Member is staying.
10. Cancellation of Membership
10.1. Monitoring Trump Card Member Accounts. Trump Hotels reserves the right to audit and/or monitor the accounts of all Trump Card Members, at any time and without notice, for compliance with these Trump Card Terms & Conditions. Trump Hotels may review all Trump Card Members’ Trump Card Points and Eligible Nights balance and transaction history including, without limitation, requests for Trump Hotels Awards, Trump Card Promotion Rewards and other benefits.
10.2. Cancelling Trump Card Member Accounts.
10.2.1. Cancelling by Trump Card Member. A Trump Card Member may cancel his/her membership in the Trump Card Privileges Program at any time by sending written notice (which writing may be by email) of cancellation to member support at [email protected]. All unredeemed Trump Card Points, Trump Hotels Awards and Trump Card Promotion Rewards will be forfeited immediately and may not be reinstated or transferred, except as otherwise expressly provided herein.
10.2.2. Cancelling by Trump Hotels. Trump Hotels may cancel a Trump Card Member’s accumulated Trump Card Points, suspend Trump Card Privileges Program benefits, suspend Exclusive Membership Status, or cancel a Trump Card Member’s account at any time with immediate effect, for any reason and in Trump Hotels’ sole discretion including, without limitation, if Trump Hotels believes the Trump Card Member has:
10.2.2.1. acted in a manner inconsistent with applicable laws, regulations, ordinances;
10.2.2.2. failed to pay any hotel bill when due to Trump Hotels or a Trump Hotels Participating Hotel or failed to fulfill a Trump Organization financial obligation;
10.2.2.3. acted in an inappropriate, fraudulent, abusive or hostile manner
10.2.2.4. breached or violated any of these Trump Card Terms & Conditions or our Terms of Service; or
10.2.2.5. engaged in any misconduct or wrongdoing in connection with the Trump Card Privileges Program including, without limitation, with respect to Trump Card Points, Eligible Nights, Trump Hotels Award usage, or any other Trump Card Member benefits.
10.2.3. Bankruptcy. Subject to applicable law, membership in the Trump Card Privileges Program will terminate automatically upon a Trump Card Member filing for bankruptcy or otherwise being subject to a bankruptcy proceeding.
10.2.4. Legal Action. Nothing contained in these Trump Card Terms & Conditions will limit Trump Hotels in the exercise of any legal or equitable rights or remedies.
10.3. Effect of Trump Card Membership Cancellation.
10.3.1. The Trump Card Privileges Program, Trump Card Points, Trump Hotels Awards, Trump Card Promotion Rewards and other related benefits and services are the sole property of Trump Hotels, and are not the property of Trump Card Members. Upon cancellation of membership in the Trump Card Privileges Program for any reason, all unredeemed Trump Card Points, Trump Hotels Awards and Trump Card Promotion Rewards will be forfeited and a Trump Card Member will no longer be able to participate in the Trump Card Privileges Program. Trump Card Points, Trump Hotels Awards and Trump Card Promotion Rewards have no cash value and Trump Hotels will not compensate or pay cash for any forfeited or unused Trump Card Points.
10.3.2. If Trump Hotels cancels a Trump Card Member’s account for any reason, the Trump Card Member may not reapply for membership in the Trump Card Privileges Program and any account opened in the Trump Card Member’s name and Trump Card Points, Trump Hotels Awards and Trump Card Promotion Rewards earned in that account will be forfeited upon discovery.
10.3.3. If a Trump Card Member cancels his/her account, or if a Trump Card Member account becomes Inactive, the Trump Card Member may reapply for membership in the Trump Card Privileges Program at a later date, but no Trump Card Points, Trump Hotels Awards or Trump Card Promotion Rewards previously expired will be reinstated to the Trump Card Member account.
10.3.4. Each of Exclusive Membership Status terminates upon cancellation of a Trump Card Member account.
11. Other Principles
11.1. Modification of the Trump Card Privileges Program. Trump Hotels may at any time amend, modify or supplement these Trump Card Terms & Conditions by posting such updated Trump Card Terms & Conditions to its website located at https://trumpcard.trumphotels.com and continued participation in the Trump Card Privileges Program will constitute a Trump Card Member’s acceptance of any such amendment, modification, or supplementation. Trump Card Members are responsible for remaining knowledgeable of the Trump Card Terms & Conditions and any changes, modifications, or additions to the Trump Card Privileges Program. Trump Hotels may make changes that affect, without limitation, processes, benefits, amenities, membership levels, rules for earning and redeeming Trump Card Points, Trump Card Point redemption values, rules for the use of Trump Hotels Awards, availability of Trump Hotels Awards, Trump Hotels Award inventory, Trump Hotels Award types, availability of Trump Card Promotion Rewards, and benefits of Exclusive Membership Status. Notwithstanding the foregoing, Trump Hotels will provide written notice (which may be by email or through publication on trumpcard.trumphotels.com) if changes to the Trump Card Privileges Program or the Trump Card Terms & Conditions materially decrease the number of Trump Card Points a Trump Card Member will earn for Eligible Nights at Trump Participating Hotels or materially increases the number of Trump Card Points a Trump Card Member needs to redeem Trump Card Points for rooms at Trump Participating Hotels.
11.2. Termination of the Trump Card Privileges Program. Trump Hotels may terminate the Trump Card Privileges Program with 12-months’ advance notice to all active Trump Card Members. At Trump Hotels’ sole discretion, Trump Hotels may choose to substitute a similar loyalty program for the Trump Card Privileges Program at any time immediately upon notice to active Trump Card Members. A Trump Card Member may not accumulate Trump Card Points or claim Trump Hotels Awards, Trump Card Promotion Rewards or Trump Card Privileges Program benefits or amenities after the termination of the Trump Card Privileges Program. If the Trump Card Privileges Program is terminated, all unredeemed Trump Card Points will be forfeited without any obligation or liability, and no Trump Hotels Award claims or Trump Card Promotion Reward claims will be honored after the conclusion of the notice period. Trump Hotels may terminate the Trump Card Privileges Program in whole or in part, in any jurisdictions on less than twelve months’ notice if permitted to do so by applicable law.
11.3. Benefits Subject to Availability and Modification. All Trump Card Privileges Program benefits, amenities, offers, awards and services are subject to availability and may be changed at any time without notice, other than as published on our website at trumpcard.trumphotels.com.
11.4. Eligibility to Receive Benefits. By accepting any Trump Card Privileges Program benefits, amenities, offers, awards or services, including, without limitation, any Trump Card Points, Trump Hotels Awards and or Trump Card Promotion Rewards, a Trump Card Member acknowledges that he/she is responsible for determining whether he/she is eligible to receive, and that he/she is eligible to receive, such Trump Card Privileges Program benefits, amenities, offers, awards or services (including, without limitation, Trump Card Points, Trump Hotels Awards or Trump Card Promotion Rewards) under applicable laws, gift policies and incentive policies. Each Trump Card Member must immediately notify Trump Hotels if he/she is not eligible to receive any Trump Card Privileges Program benefits, amenities, offers, awards or services at any time.
11.5. Adjustments. A Trump Card Member may request points for Trump Card Points or Eligible Nights that are not reflected in a Trump Card Member’s account through the Trump Card Privileges Program website (trumpcard.trumphotels.com) under “My Stays; Missing Stays” or, for Trump Participating Hotels only, by contacting the member support at 1-855-878-6702. Such a request must be received within one (1) year of the applicable Stay to receive any credit.
11.6. New Trump Card Members. A new Trump Card Member will be eligible to receive Trump Card Points and Eligible Nights for Stays at Trump Participating Hotels, that are incurred and paid for by the Trump Card Member during the 14 days prior to his/her enrollment in the Trump Card Privileges Program (the “Pre-Enrollment Period”), if such credit is requested within sixty (60) days of the applicable Stay transaction. A new Trump Card Member will not receive any Trump Card Points or Eligible Nights for any Stays that occurred prior to Pre-Enrollment Period, even if he/she was a member under a loyalty program offered by Trump Hotels other than the Trump Card Privileges Program, except for Stays at Trump Participating Hotels that are incurred and paid for during the Pre-Enrollment Period.
11.7. Stays in Excess of 30 days. A Trump Card Member will not receive any Trump Card Points on any Eligible Nights for any portion of a single Stay in excess of thirty (30) days. A Trump Card Member may not earn Trump Card Points pursuant to Section 3 or Eligible Nights for Stays at Trump Participating Hotels in which the Trump Card Member was not the registered guest, did not stay at Trump Participating Hotel, or did not settle the folio upon check-out.
11.8. Eligibility Notification. A Trump Card Member must promptly notify Trump Hotels in the event that (i) he/she is not eligible for any reason, including, without limitation, pursuant to any applicable laws, gift policies or incentive policies, to earn Trump Card Points, Eligible Nights, or any other benefits that a Trump Card Member may earn under the Trump Card Privileges Program or (ii) his/her Trump Card Member account has been credited with any Trump Card Points, Eligible Nights, or any other benefit that a Trump Card Member may earn under the Trump Card Privileges Program that he/she has not earned or is not eligible to earn.
11.9. Correction of Benefits. At any time and in Trump Hotels’ sole discretion (including, without limitation, where a Trump Card Member was not eligible to earn a specific benefit pursuant to these Trump Card Terms & Conditions), Trump Hotels may correct (i) the amount of Trump Card Points or the number of Eligible Nights shown as credited to a Trump Card Member’s account; and (ii) any other benefit that has been credited to a Trump Card Member’s account, including, without limitation, any Exclusive Membership Status.
11.10. Exit of Trump Participating Hotel. If a Trump Participating Hotel (e.g., purposes of earning Trump Card Points) exits the Trump Card Privileges Program for any reason, a Trump Card Member will not earn Trump Card Points or Eligible Nights (including, without limitation, any Trump Card Points earned pursuant to Section 3) for Stays at such Trump Participating Hotel, and any Trump Card Promotion Rewards, Trump Hotels Awards, other promotions and other special offers will no longer be valid after the date on which the Trump Participating Hotel exited the Trump Card Privileges Program, even if the reservation for a Stay at the former Trump Participating Hotel was made prior to that date.
11.11. No Sale or Transfer. Except as otherwise expressly provided herein Trump Card Points, Trump Hotels Awards, Trump Card Promotion Rewards and other Trump Card Member benefits may not be sold, bartered or transferred (other than by Trump Hotels or its agents). Any attempted transfer, sale or barter will be void. Trump Hotels and its partners may refuse to honor or recognize any Trump Card Points, Trump Hotels Awards, Trump Card Promotion Rewards or Trump Card Member benefits, which Trump Hotels believes, may have been transferred, sold or bartered.
11.12. Membership Communications.
11.12.1. All Trump Card Privileges Program communications will be sent to the Trump Card Member’s mailing address or email address provided in the Trump Card Member’s account, as changed by the Trump Card Member from time to time. Communications delivered to the address on file will be deemed to have been received one (1) business day after sending. Communications delivered to the email address will be deemed to have been received five (5) business days after sending. Trump Card Members must keep their email and mailing addresses current, as Trump Hotels will communicate with the Member only through the most current address on file in that Member’s account.
11.12.2. Trump Card Members will receive regular Trump Card Points account statement by email, provided that there is a points balance, the Member’s account is in Active status, and the Trump Card Member has provided Trump Hotels with the appropriate permission to contact the Trump Card Member via email.
11.12.3. Trump Hotels may also send Trump Card Members promotions, offers and other communications from time to time, which may include, without limitation, items from third parties, depending on the type of promotion (if any) such Trump Card Member has consented to receive. The items from third parties are based on the information provided to Trump Hotels by the Trump Card Member and any additional data Trump Hotels may maintain. Trump Card Members may change personal details and communications preferences at any time by contacting member support at 1-855-878-6702 or through the Trump Card Privileges Program website (trumpcard.trumphotels.com).
11.12.4. At any time a Trump Card Member contacts member support at 1-855-878-6702, Trump Hotels may ask the Trump Card Member certain security related questions to verify the Trump Card Member’s identity. The member support center may monitor or record telephone calls to improve quality of service.
11.12.5. Trump Card Members can review their Trump Card Points balance and transaction history and update personal details and preferences on the Trump Card Privileges Program website (trumpcard.trumphotels.com). A Trump Card Member’s email address and password is required to access the website.
11.13. Taxes. Trump Card Points, Trump Hotels Awards, Trump Card Promotion Rewards and other Trump Card Member benefits may be subject to income or other taxes. The Trump Card Member is responsible for paying all such taxes and for making all applicable disclosures to third parties including, without limitation, the party who paid for the transaction from which the Trump Card Member earned Trump Card Points. Trump Hotels will not be liable for any tax liability, duty or other charges in connection with the issuance of Trump Card Points, Trump Hotels Awards, Trump Card Promotion Rewards and other Trump Card Member benefits.
11.14. No Warranties or Representations, Express or Implied. Trump Hotels makes no warranties or representations, either expressed or implied with respect to type, quality or fitness of goods or services provided through the Trump Card Privileges Program or by Trump Participating Hotels.
11.15. Not Responsible for Acts, Errors, or Omissions. Trump Hotels is not responsible for: (a) any loss or misdirection of, or delay in receiving, any Trump Card Member application, correspondence, redemption requests, Trump Hotels Awards or Trump Card Member benefits; (b) theft or unauthorized redemption of Trump Card Points or Trump Hotels Awards or use of any Trump Hotels Award; (c) any acts or omissions of third parties (including, without limitation, Trump Participating Hotels); or (d) any errors published in relation to the Trump Card Privileges Program, including, without limitation, any pricing or typographical errors, errors of description, errors regarding Trump Participating Hotels and Trump Card Privileges Program affiliates, and errors in the crediting or debiting of Trump Card Points from Trump Card Member accounts. Trump Hotels reserves the right to correct, without notice, any errors.
11.16. Interpretation of Trump Card Terms & Conditions. All interpretations of these Trump Card Terms & Conditions and the rules of Trump Card Privileges Program membership will be at Trump Hotels’ sole discretion, and Trump Hotels’ decisions will be final. In the event of any discrepancy between the English version and any translated version of these Trump Card Terms & Conditions, the English language version will prevail.
11.17. Entire Agreement. These Trump Card Terms & Conditions supersede all previous terms and conditions of the Trump Card Privileges Program. The Trump Card Terms & Conditions, together with those incorporated herein or referred to herein constitute the entire agreement between Trump Hotels and Trump Card Members relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on the Trump Card Privileges Program website (trumpcard.trumphotels.com).